Frequently Asked Questions

Question 1

What types of matters does IQ Forensic support?

Accepted Answer

IQ Forensic supports legal and litigation matters, healthcare data reviews, business and internal investigations, incident and compromised-system analysis, evidence organization, investigative data extraction, and custom investigative tool development. Each engagement is evaluated individually based on the available information, the scope of the request, and the appropriate technical approach.

Question 2

Does IQ Forensic provide legal advice?

Accepted Answer

No. IQ Forensic provides technical support and does not provide legal advice. Clients requiring legal counsel should work with a licensed attorney.

Question 3

Does IQ Forensic work directly with attorneys?

Accepted Answer

Yes. IQ Forensic regularly supports attorneys and litigation teams with forensic data analysis, evidence organization, litigation-support technology, and technical materials that help counsel review and present complex information.

Question 4

Can IQ Forensic assist with healthcare-related data?

Accepted Answer

Yes. Ferdinand Munoz has real-world experience with healthcare IT systems, EMR and EHR environments, LIS and LIMS platforms, and clinical-data workflows. IQ Forensic can assist with technical review of healthcare records and system-generated data within the scope of an authorized engagement.

Question 5

Can you organize large collections of documents and communications?

Accepted Answer

Yes. Evidence organization is a core capability. IQ Forensic can create evidence inventories, index records, develop chronological timelines, map sources and categories, identify duplicates, and build searchable review structures from large collections of documents, communications, and technical materials.

Question 6

Do you build custom tools for a specific investigation?

Accepted Answer

Yes. IQ Forensic develops purpose-specific tools using Python and related technologies, including data-processing tools, custom search interfaces, record-comparison utilities, timeline-generation tools, evidence indexes, and matter-specific dashboards. Tools are designed around the authorized engagement and available information.

Question 7

Are services available outside Texas?

Accepted Answer

Yes. IQ Forensic is based in San Antonio, Texas, and is available for appropriate engagements throughout the United States.

Question 8

How is confidential information transferred?

Accepted Answer

Sensitive files, evidence, protected health information, privileged communications, credentials, and confidential records should not be submitted through the public website. Approved secure transfer and communication methods can be established after the engagement and handling requirements have been reviewed.

Question 9

What should I include in my initial inquiry?

Accepted Answer

Provide only enough general information for IQ Forensic to understand the type of matter, the volume and format of the available information, and the assistance you need. Do not include evidence, protected health information, privileged communications, or sensitive details in the initial inquiry.

Question 10

Can I upload evidence through the contact form?

Accepted Answer

No. Do not upload or submit evidence, protected health information, patient records, privileged communications, confidential documents, passwords, credentials, or sensitive personal information through the public website. Secure handling methods can be established after an initial discussion.

Question 11

Does IQ Forensic guarantee a particular finding or outcome?

Accepted Answer

No. IQ Forensic does not promise specific findings, successful outcomes, acquittals, recovered funds, or admissibility of any materials. Technical analysis is conducted within the authorized scope and available information. Results depend on the facts, data, and circumstances of each matter.

Question 12

How does an engagement begin?

Accepted Answer

An engagement begins with an initial consultation to discuss the matter, objectives, available information, deadlines, and appropriate next steps. After the consultation, IQ Forensic will identify relevant sources, define the technical scope, and establish appropriate handling requirements before any work begins. Formal work requires a written agreement.

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